Policy of Non-Discrimination on the Basis of Disability
The City of Falls Church does not discriminate on the basis of disability in its employment practices or in the admission to, access to, or operations of its services, programs, or activities.
Cindy Mester has been designated to coordinate compliance with the ADA non-discrimination requirement.
Public Grievance Policy and Procedure
The ADA is federal civil rights law that provides a clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities. This document outlines the steps for the public to file a grievance with regard to the compliance of government facilities in accordance with Title II of the ADA.
City facilities are equipped with a variety of resources for members of the public who may need accommodations, including, but not limited to:
General Translation and Interpretation: Staff will provide translated materials or interpreters for a meeting or event upon request. This includes a variety of verbal and sign languages. Advance notice of the need for such services may be required.
On-Demand Interpreter Services: Staff and members of the public can communicate through phone-based interpretation services that interpret a variety of languages.
City Website Translation: The Google Translate widget at the bottom of the City website can translate publications into a variety of languages.
Assistive Listening Systems: During public meetings and events, systems are available for users to connect hearing aids or headphones to portable receivers to hear a direct broadcast of microphones in the room. Advance notice of the need for such services may be required.
Tele-Typewriters System (TTY): Members of the public can contact the City using their Virginia Relay TTY device. Dial 711 to access the phone call through voice-to-text messaging, including 911 emergency calls.
Live Captioning: The virtual conferencing platform used for many public meetings offers live captioning to participants on the call. When using virtual conferencing at meetings, Staff can activate the captioning service for in-person attendees. Live captions rely on instantaneous generation and may not be fully accurate.
Mobility Accessibility: City facilities feature ADA compliant design, with elevators, ramps, door push buttons, and more. Meeting rooms are set up to ensure space for those who use mobility tools.
Access to Documents: Hard copies of agendas and meeting materials are available when attending a public meeting. Agendas and attachments are also available on the City website in the Agenda Center and can be accessed at your convenience. Staff can provide written materials in alternative formats upon request.
Virtual Meeting Access: Public meetings offer virtual access for the public, whether through TV broadcasts on FCCTV, livestreams on the City website, or video conferencing on Teams. With advance notice, the public can give public comment virtually, as well.