How do I add a family member after I've created a household account?
To add a family member email the Recreation Division, Monday through Friday, 8 a.m. to 5 p.m., or call 703-248-5077 (TTY 711) during the Community Center's operating hours. The Community Center's operating hours of:
Monday - Thursday
8 a.m. - 10 p.m.

8 a.m. - 11 p.m.
8:30 a.m. - 11 p.m.

Noon-6 p.m. (January-March)
2-6 p.m. (April-December)

Show All Answers

1. Can you tell me more about the online registration program?
2. I'm having trouble registering online, who do I contact for help?
3. Once I've requested an account, how long will it take for my account to become active?
4. What should I do if I've forgotten or misplaced my username / password?
5. How do I add a family member after I've created a household account?
6. Can I register for a class that has already started?
7. On the payment screen it says I owe more than what I registered for. How did that happen?
8. I tried to register online and it told me I had to contact the Recreation and Parks Division. Why did I get that message?
9. Will the online transaction be secure?
10. Why does the billing address have to match the address on my online account?
11. Can I pay using a credit card that is not the same as the name of the online account holder?
12. Who will use my personal information?
13. How do I request a copy of the class and camp brochures?
14. I'm working on my taxes or flexible spending plan reimbursement. How can I get a Child Care Statement (list of activities and cost for activities my child participated in)?
15. What is the city's Federal Tax ID number?