Services During COVID-19

Virtually all services provided by the Treasurer’s Office can be accessed online, by mail, or email. If you have a question about any of the services or need help finding anything online, please email us at or call our main number at 703-248-5046 (TTY 711) and leave a message. 

Extended Tax Payment Deadlines

To help alleviate the financial pressures facing businesses, the City Council passed an emergency ordinance that extends certain tax payment deadlines:

  • June 1: Extended payment deadline for Meals and Transient Occupancy Taxes for the months of March and April. (These taxes would normally be due on the 20th of the month following the month they were collected -- as in, April 20 for March taxes and May 20 for April taxes. The payment deadline for both months has been extended to June 1 without penalty; please note that these taxes are paid by the customer, and the intention of this deadline extension is to help businesses with additional time to remit these taxes; therefore, these customer taxes should not be used by businesses to cover expenses.)

  • June 15: Extended application deadline for tax relief for seniors and people with disability (instead of April 15) . Learn more on the Tax Relief page.

  • July 6: Extended payment deadline for the second installment of the 2020 Real Estate Property Tax. Homeowners who do not escrow their taxes and may have been financially impacted by the COVID-19 pandemic, may extend the payment date to July 6 without penalty if so needed (instead of June 5). The early return date of May 15 for tax service companies and lending institutions who remit escrowed taxes on behalf of the homeowner has not changed. That date remains May 15.

Online Payments

Residents and businesses can now pay for a number of additional services online at

Drop Box for Payments

While we encourage residents to stay home and conduct business online whenever possible, you can also drop-off payments at our Drop Box located just outside the front doors of the West Wing at City Hall (300 Park Ave.) Please do not deposit cash as this box is unattended. The Treasurer’s Office is not responsible for the loss or theft of cash left in the box.

Payments by Text

The Treasurer’s Office is excited to offer citizens another way to pay their tax bills: text message. Pay by Text customers can make payments anytime, anywhere on their mobile phone. Customers will receive text alerts when their bill is ready.

The City’s Pay by Text vendor, InvoiceCloud, has two videos you can watch which explains how the payment system works and how you can register for the payment service.  

Personal Property Tax 

The 2019 Personal Property Tax ("Car Tax") and Business Personal Property Tax bills were due Monday, October 7, 2019. A new City ordinance passed in August 2016 requires an additional late payment penalty on personal property bills that remain unpaid after 60 days. The additional penalty amount is 15 percent of the unpaid tax and will be applied on December 5, 2019. A statutory 10 percent penalty is already required on all bills remaining unpaid after the due date. The 15 percent penalty applied on December 5 will be in addition to the 10 percent. Please note that the so called “super penalty” only applies to personal property taxes. Avoid late payment penalties by paying on time!

2019-2020 Vehicle Decal

The 2019-2020 blue City decal was mailed in your Personal Property Tax bills. The decals should be placed on your windshield by November 15, 2019. Learn more.

Coin Acceptance Policy

In order to maintain efficient operation of the office, the Treasurer's Office will not accept unrolled coins in excess of 50 coins on a given business day for any debts owed to the City by a citizen or business. A maximum of 20 rolls (rolled coin) will be accepted on a given business day. Learn more about the coin acceptance policy.

Online Bill Pay

The Falls Church Treasurer's Office now offers online bill payment! In partnership with Invoice Cloud, a web-based online bill service, the Treasurer's Office provides residents an easy and convenient method to view and pay bills online.

Pay Bills by Text

The Treasurer's Office is excited to offer citizens another way to pay their tax bills: text message. Pay by Text customers can make payments anytime, anywhere on their mobile phone. Customers will receive text alerts when their bill is ready. 

The City's Pay by Text vendor, InvoiceCloud, has two videos you can watch which explains how the payment system works and how you can register for the payment service. 

Real Estate Tax Relief Program Changes

On July 8, 2019, the City Council voted to approve changes to the City’s Tax Relief for Low Income Seniors and Persons with Disabilities Program that were recommended by the City Treasurer and a Tax Relief Working Group. The changes - which are retroactive to July 1, 2019 - will reduce the real estate tax burden for qualifying candidates and revise the application timeline, among other adjustments.

In 2018, the City Manager appointed a working group to study the City’s current Tax Relief Program, review similar programs in neighboring jurisdictions, and provide recommendations for the Fiscal Year 2020 budget process. The Tax Relief Working Group met for over a year and proposed several changes to offer additional assistance to qualifying residents 65 years and older or persons with permanent and total disabilities.

The adopted changes include increasing the program’s maximum tax benefit to 100% for applicants earning 40% or less of the HUD Area Median Income (AMI), eliminating interest on all deferred taxes accrued on or after July 1, 2019, reducing the program’s exemption asset limit from $540,000 to $400,000, and move the tax relief program from a calendar year to fiscal year basis to align with the real estate tax billing cycle.

Visit the Tax Relief Page for more information.