DMV 2 Go & DMV Connect

The city offers two options for conducting business with the DMV. See below for the services offered by the DMV 2 Go bus and the DMV Connect. Please check the events calendar for dates.

REAL ID Services Available 

Both the DMV 2 Go Bus and DMV Connect offer REAL ID services. 

How do I apply for a REAL ID compliant license or ID card?

  • All applicants for a REAL ID compliant license or ID card, including current Virginia credential holders, must apply in-person and provide DMV with physical documentation of:
  • Identity (e.g. unexpired U.S. passport or U.S. birth certificate)
  • Legal Presence (e.g. unexpired U.S. passport or U.S. birth certificate)
  • Social Security Number (must include full number; e.g. Social Security card or W-2 form)
  • Residency (two proofs are required and each must include current residential street address; e.g. current driver’s license, utility bills, mortgage statement or rental lease agreement)
  • Proof of any name changes (e.g. marriage certificates or divorce decrees)

Download the DMV REAL ID Brochure or visit www.dmvnow.com/REALID for the full list of proof documents Virginia will accept. 

DMV 2 Go Full-Service Bus


The handicapped-accessible, full-service office provides all DMV transactions including:
  • Applying for and renewing driver's licenses
  • Obtaining ID cards (including photos) and Virginia's veterans ID cards
  • Taking road and knowledge tests
  • Obtaining copies of driving records
  • Obtaining vehicle titles, license plates, and transcripts
  • Ordering disabled parking placards or plates
  • Updating an address after a move for DMV and voter registration
  • and much more.
Customers should be prepared with the required documents to complete transactions. Open to all Virginia residents. No appointments are necessary.

Upcoming dates are as follows and usually on Friday, always from 9 a.m. to 4 p.m. in the City Hall parking lot (300 Park Ave.)

  • November 8, 2019 - CANCELLED 
  • December 13, 2019

DMV Connect: Limited Services Available


Most services are available at the DMV Connect:
  • Applying for and renewing driver's licenses
  • Obtaining ID cards (including photos) and Virginia's veterans ID cards
  • Ordering disabled parking placards or plates
  • Obtaining vehicle titles, license plates, and transcripts
  • Purchasing E-Z Pass transponders
  • Compliance summaries
These events are always from 9 a.m. to 4 p.m. and held in the Laurel Room in City Hall, which is located in Lower Center, East Wing of the newly renovated building

  • November 12, 13, and 14, 2019
  • December 9, 10, 11, and 12, 2019