Is my information safe?
Yes! This online service uses the strongest security tools available. All the data collected is double encrypted and stored on secure servers. The data is not sold or released for any purpose other than to complete city payment transactions.

Show All Answers

1. What system is the city Treasurer using to offer this service?
2. Is my information safe?
3. How do I pay online?
4. What forms of payment can I use?
5. Can I still send in a paper check?
6. What are the costs for paying online?
7. May I use my debit card?
8. Can I tell if my payment has been posted?
9. Will I have online access to my account?
10. Will I be able to print a copy of my bill?
11. How do I change my account information?
12. What is Auto-Pay?
13. Can I cancel Auto-Pay?
14. What are scheduled payments?
15. Can I schedule payments?
16. Why am I being charged a late fee?
17. What is the difference between auto-pay and a scheduled payment?
18. What if I already have auto-pay or a scheduled payment set up with my bank?
19. Who do I contact with questions about a bill?
20. What if this website is down or for some reason I am unable to use this site?
21. If I have additional questions who should I call?
22. Is my information secure?
23. Is my credit card and checking account information safe when I pay online?
24. What is PCI Compliance and why is it so important?
25. Who has access to my account?